Terms and Conditions

Resumate Web App

Article 1: Identity of the Provider

1.1 Trade name: Resumate

1.2 Chamber of Commerce number: 99363550

1.3 Email address: support@getresumate.com

Article 2: Definitions

In these terms and conditions, the following definitions apply:

Article 3: Applicability

3.1 These terms and conditions apply to all offers, agreements and use of the Service by the User.

3.2 Deviations from these conditions are only valid if expressly agreed in writing.

Article 4: Account and Registration

4.1 To use the Service, the User must create an Account.

4.2 The User must be at least 16 years old.

4.3 The User is responsible for keeping their login credentials confidential.

4.4 Provider reserves the right to refuse, suspend or terminate an Account in case of (suspected) misuse.

Article 5: Use of the Service

5.1 The Service may only be used to generate personal resumes and cover letters for job applications.

5.2 The User is prohibited from:

5.3 In case of violation, Provider is entitled to immediately block access and terminate the Agreement without refund.

Article 6: Use of the Service and AI

6.1 The Service provides an online tool for creating and formatting resumes and cover letters. Content is entered by the User or generated with the help of AI (OpenAI GPT-4o).

6.2 The AI function that provides language suggestions only corrects language errors and writing style where possible, but does not affect the factual accuracy of the entered data.

6.3 Provider makes no guarantee regarding the accuracy, completeness, suitability, obtaining a job, invitations for interviews or any other desired professional result.

6.4 The User is fully and solely responsible for the accuracy, completeness and authenticity of all provided data, the way the resume is used in an application process, and any consequences of incorrect or misleading information.

6.5 Provider does not verify whether the content of the resume is factually correct or corresponds to the User's actual experience, education or qualifications.

6.6 The Service is provided on an " as is " and " as available " basis and does not replace professional career or application advice.

Article 7: Intellectual Property

7.1 All intellectual property rights to the Service, software, AI models, templates and code belong to the Provider.

7.2 The User retains intellectual property rights to data entered by them and the generated resumes and cover letters, provided these do not infringe on the rights of third parties.

7.3 Provider obtains a non-exclusive, royalty-free, revocable license to process the entered data for the purpose of the Service and improvement of the AI.

Article 8: Prices and Payment

8.1 Current prices are listed on the website.

8.2 All prices include VAT, unless stated otherwise.

8.3 Payment must be made in advance via the indicated payment methods.

8.4 In case of late payment, Provider is entitled to suspend access.

8.5 Price changes will be announced at least 30 days in advance; the User then has the right to cancel the Agreement.

Article 9: Right of Withdrawal

9.1 The User has in principle a statutory right of withdrawal of 14 days in accordance with the Distance Selling Act and other distance agreements (Article 6:230o et seq. of the Dutch Civil Code).

9.2 However, the right of withdrawal lapses on the basis of:

9.3 By taking out a subscription (monthly or yearly), the User expressly declares that:

9.4 This waiver applies to all subscriptions where digital content is delivered immediately.

9.5 The right of withdrawal does remain if the User has not used or activated the Service after purchase and requests withdrawal in writing within 14 days.

Article 10: Duration, Cancellation and Refund

10.1 The Agreement is entered into for an indefinite period, unless a fixed subscription period has been chosen.

10.2 Cancellation is possible at any time via the Account or by email, subject to a notice period of 1 month (for annual subscriptions).

10.3 No refund will be given for interim cancellation, unless mandatory consumer law dictates otherwise.

10.4 Provider may terminate the Agreement immediately in case of serious violation of these conditions.

Article 11: Availability and Maintenance

11.1 Provider strives for maximum availability but does not guarantee uptime.

11.2 Planned maintenance is carried out outside business hours as much as possible and announced in advance.

11.3 Temporary interruptions do not give rise to compensation.

Article 12: Liability

12.1 Provider is not liable for damage, direct or indirect, arising from the use of the Service or the created resume, including rejections, missed opportunities, lost profits or reputational damage.

12.2 Provider accepts no liability for third-party claims regarding incorrect or misleading information in the User's resume.

12.3 The website may contain links to external websites. Provider has no influence on their content and accepts no liability for the use or content of these websites.

12.4 The total liability of Provider is, to the extent permitted by law, limited to the maximum amount the User has paid for the relevant Service.

12.5 The above limitations do not apply in case of intent or gross negligence by Provider.

Article 13: Privacy

13.1 Personal data is processed in accordance with the Privacy Policy , available on the website.

13.2 The User has the right at all times to access, correct, delete and port their data (GDPR).

Article 14: Changes to Terms and Conditions

14.1 Provider reserves the right to modify these conditions.

14.2 Changes will be announced by email or via the Service.

14.3 Continued use after the modification date constitutes acceptance of the new conditions.

Article 15: Complaints and Disputes

15.1 Complaints must be reported in writing within 14 days of discovery via support@getresumate.com.

15.2 Dutch law applies to this Agreement.

15.3 Disputes will be submitted to the competent court in the Netherlands (district of Provider's registered office).

Article 16: Miscellaneous Provisions

16.1 Force Majeure : Provider is not liable in case of force majeure (including internet outages, cyber attacks, government measures).

16.2 Severability : If any provision is invalid, the remaining provisions shall remain in full force and effect.

16.3 Questions about these conditions can be directed to support@getresumate.com.

Last updated: January 11, 2026

Resumate is an AI resume builder for job seekers, at getresumate.com and getresumate.nl. We help candidates get past the filter with a resume, a cover letter and a match per job posting. Resumate is not a recruiter ATS and not a job board.